I took my North Face jacket to Town & Country Cleaners and Tailors because the zipper on it just fell apart and broke into pieces.
I had a terrible experience at Town & Country dry cleaners. I needed a dress hemmed about an inch. They quoted me $25 and gave me a date I'd have the dress by (approximately a week and a half). The night before they said they'd have it done, I received a call that the tailor couldn't figure out the hem and that I'd need to come try it on. I came and tried on the dress and the tailor kept re-pinning it for 45 minutes because she could not get it straight. They gave me an updated estimate of when I'd have the dress by & told me it would cost more than the estimate because it was so "complex". The dress was ready 3 days later than their estimate, and it cost me $40 for a hem. I then brought the dress home and the bottom was covered in stains. They offered to clean the dress but were a bit unpleasant when I said I needed the dress by that weekend for an event (as at this point they'd had the dress for almost a month). The majority of the stains were removed, but some remained. The tailor was not knowledgeable or timely and I would not recommend them.
The next day I was pleasantly surprised to receive a call telling me my jacket is ready! It turns out that they were able to replace the pull and not the entire zipper for a significantly lower price! I am so overjoyed that they were honest! Other places might not be so honest!
Nice people with great service plus they have a shoe repair service which I love :)
i go to school a few blocks away and town & country cleaners is cheaper than my school laundry service and Allyn's Dry Cleaning. i dropped off a lot of clothes to be dry cleaned and in one day for no extra charge my pants and shirts were ready to be picked up. The people were nice and my clothes came out perfect
The nice lady working there told me the zipper might not be able to be repaired and that they would likely need to replace the entire zipper. Replacing a zipper is a fair price and totally worth it since these jackets cost over $150. I was informed that it would take a little less than a week to complete.
They did a great job. I highly recommend this business!
Town Country Cleaners is a US Laundry based in Watertown, Connecticut. Town Country Cleaners is located at 620 Main St, Watertown, CT 06795, USA.
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