I worked with Sarah at Premier and financing was done by Joe. I bought a brand new 2017 Impreza Sport and I could not be happier. I currently am a college student and they both looked at the best options/packages and it turned out I was better off buying new than used due to end of month/end of year deals! My Dad has had horror stories at other dealers on the same strip and he was more than happy with the clarity, transparency, and all fees that were being applied. I definitely recommend!!! Everyone was very compassionate and considerate of my situation.
At Premier Subaru I had an excellent experience with the sales personnel. They were patient, well informed and respectful. From my very first call, Mike was very courteous and provided the information I needed. Once I got to the dealer, Carlos answered all my questions. During the test drive he (Carlos) showed me every feature of the car, Impreza 2018, as well as comparisons with other similar cars. Joe also worked patiently with my Credit Union while going through the loan application process. Overall, very pleased.
First let me say I live 3 miles away from one Subaru dealership and 6 miles away from a second. My wife and I drove 30 miles to buy a car from Premier. Why? Because although the other dealerships told us they wanted to "earn our business", the staff at Premier actually did that. They were friendly upon meeting us and professional throughout the process even after the sale when I had additional questions. The drive was worth it and I would not hesitate to send anyone there. Thank you Gary, Carmine, and Bob.
I have a Subaru Outback that occasionally get serviced at this location. A great job is done all the time. I sit in the waiting room until my car has been taken care of and sip on free complimentary hot tea. A very nice place to get your car serviced at. Michael and Shannon they work the Customer Service front desk and always provide quality customer satisfaction regardless of the issue.
My husband and I can't say enough about the sales and support staff at this dealership. They not only know their products expertly, but they go the extra mile by taking time to fully listen to their customers - to assist them in making a choice that will not only meet their needs of that moment, but for years to come. No pushy salesmen here! The staff are not only professional and trustworthy, but friendly and patient. We have purchased multiple cars from this dealership over the years and each time we returned it has been with confidence.
My name is Hector Mirabal.
Premier Subaru Watertown is a US Car Dealer based in Watertown, Connecticut. Premier Subaru Watertown is located at 795 Straits Turnpike, Watertown, CT 06795, USA.
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